I had such a memorable time with the oh-so-talented crew from Southern Living. The shoot was the highlight of my summer! :)
On one particular day I received both an overdue notice and an item arrival message. As I looked at them together, conceptually, there was very little difference. Both read like form letters and offered very little personality. Obviously that’s exactly what they are: form letters generated automatically. But if we’re talking seriously about user experience design then these notes need to be considered as a communications channel. These are functional interaction points that can reveal a lot about our organization.
Anyway, I started thinsdfking, what if these messages could be communicated in a friendlier manner? How about something more casual or vernacular? When I get these messages here is what I’m thinking:
Posted by: true religion outlet | Thursday, May 26, 2011 at 01:47 AM
congrats on the shoot and the pregnancy! What a big year. Can't wait to see the issue. I get the magazine.
Posted by: Milk and Honey Home | Wednesday, July 21, 2010 at 06:38 AM
How awesome having Southern Living do a shoot of your home! Between this and your little one on the way life sounds amazingly wonderful. congratulations!!
Posted by: susan anneheim mitchell | Monday, July 19, 2010 at 09:21 PM